The United Nations Industrial Development Organization (UNIDO)

With OpenText™ Extended ECM for SAP® Solutions, UNIDO automated and integrated enterprise content processes to improve efficiency and enable a single version of the truth. The solution connects documents to key business processes that are central to ongoing development projects in more than 130 countries. It ensures that documents are available at the right place and time by automating document delivery and return. This helps streamline decision-making and shortens approval cycles from months to weeks. Among other things, this led to faster access to funds.

The seamless integration into SAP offered by the OpenText solution was a key feature for UNIDO, providing easy navigation for its users between the various related business objects.

Extended ECM for SAP also enables UNIDO to provide full transparency of documentation to foster public awareness of UNIDO and its programs. Member State Representatives can easily access the system through an extranet, where selected documents are available automatically to external stakeholders.

Leveraging the OpenText solution assists UNIDO to better focus on its overall mission, helping make a difference in the world. “OpenText solutions integrated with SAP supports our core business and administrative processes—it is everywhere in our organization and helps us deliver on our mission. With OpenText Extended ECM for SAP Solutions, it’s now faster and easier for our people to find the files and information they are looking for.” said Peter Holzleitner, team leader, ECM and Infrastructure, United Nations Industrial Development Organization.