Public Sector
Put content at the core of employee and citizen interactions to improve engagement and operations
9x more
Public customers are nine times more likely to trust a government agency if they are satisfied with the service[1]
Overview
Key trends
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Continued remote workforce expansion is driving the need for improved information access and employee productivity tools.
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There is a push to fast-track agencies to the cloud, increasing the reliance on sensitive content discovery and remediation.
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The need to reduce administrative burdens and scale personalization is driving an increasing need to analyze organizational and service patterns using artificial intelligence.
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Low-code platform adoption is increasing to turn employees into citizen developers and bring automation and innovation to grants, permits and licensing management.
Key Public Sector solutions
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Digital Recordkeeping for Government
Intelligently scan, sort, and digitize paper records into public sector workflows
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Cloud for Government
Accelerate digital transformation to boost engagement, productivity and agility
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Experience Platform for Cities
Build more effective and satisfying end-to-end digital experiences for citizens
What makes OpenText different
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Trusted digital operations
Drive transformative operational changes and provide service continuity through secure and automated workflows.
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Comprehensive record view
Gain collaborative and intelligent insight with agency-specific and role-based views to digitize value chains.
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Faster citizen-facing applications
Reduce development efforts and ensure data accuracy by correlating multiple data sources to inform decision-making.
Leaders trust OpenText
Discover how leading Public Sector organizations rely on OpenText solutions.
See more success stories
Canadian government promotes transparency and gains valuable insight with AI and analytics platform
Learn morePublic Sector resources
OpenText Achieves FedRAMP 'In Process' Designation
Read the press releaseCloud migration survey
Read the surveySummary of Public Sector contracts
Read the summary5 highlights from the OpenText Government Summit
Read the blogTop 6 predictions for the Public Sector in 2024
Read the blogHow governments can enhance digital customer experience with technology
Read the blogFocus on citizen experience to make lasting change in government
Read the blogGovernments get cloud confident — and strategic
Read the blogDrive accountability and outcomes for Public Sector grants management
Read the overviewCivil servants are the key to building trust in government
Read the blogPublic Sector Legal Solutions
Read the overviewReduce the cost and chaos of managing your agency’s digital content
Read the briefOpenText™ Exstream™ empowers the public sector to inform and engage citizens
Read the briefHow can we help?
Footnotes
Footnotes
- [1]McKinsey Quarterly Report, The public sector gets serious about customer experience, August 2019