With over 20 years of experience, Ecodocx is an industry legend when it comes to digitizing document generation, customer communications, enterprise content management, data management, and business processes. The company was founded by senior developers with extensive experience leading OpenText Professional Services and Research & Development divisions. They played a key role in the development of pivotal products, including OpenText Exstream (formerly known as StreamServe) and Output Server (formerly known as Output Center). In the past two decades, we have gained substantial expertise across various sectors, such as Utilities, Pharma, Healthcare, Manufacturing, Insurance, Distribution, Oil and Gas, and the Public Sector, with a focus on SAP customers. Our clientele includes both Fortune 500 industry leaders and small to medium-sized businesses (SMBs). Our core competency lies in seamlessly integrating OpenText solutions into complex enterprise solution landscapes. Throughout this process, we strive to help clients eliminate legacy and home-grown processes, leveraging the out-of-the-box functionality of OpenText solutions. And since we don’t resell OpenText software licenses, we are able to provide objective professional advice on how to maximize results from existing OpenText software investments with efficiency and innovation. The expertise of our team and acquired hands-on experience coupled with our robust partnership with OpenText's product development and support teams gives us a unique advantage. This advantage empowers us to assist our customers in achieving the very best results, based on nothing less than industry best practices and the latest technologies. In addition, Ecodocx was awarded a GSA Schedule contract (also known as Federal Supply Schedule, and Multiple Award Schedule), which allows US federal, state, and local government buyers to access our OpenText services using pre-negotiated pricing in order to digitize their document-based business processes. Throughout the years, we've evolved into a trusted remote extension of our clients' teams. Having a dedicated go-to partner for all OpenText solutions-related matters, familiar with your organization's setup and business goals, proves invaluable for maintaining existing solutions, leveraging relevant features, future-proofing architecture, ensuring scalability, and staying current with the latest releases and product roadmap. Our OpenText services offering includes but is not limited to: • Advisory services (strategy, architecture. product functionality, roadmap, etc) • End-to-end implementation (on-prem, cloud, hybrid) • On-demand enhancement services (short and long-term) • Application managed support services (AMS) • Cloud migration • Migration to OpenText from 3rd party solutions assistance • Software upgrade and patching assistance • Custom training services • Integration services • System health check

Overview

Products and Services Overview

Ecodocx covers the entire project delivery lifecycle and provides application-managed support services (AMS) for the following OpenText products: Customer Experience Management: StreamServe, Exstream, Empower, Content Author, Media Management, Output Server (VPOM, Output Center), RightFax; Enterprise Content Management: Content Server, Archive Center, Content Suite, Intelligent Capture, Core Suite, Brava, Blazon; SAP Ecosystem: Document Presentment for SAP, Document Presentment Live for SAP, Archiving and Document Access for SAP, Extended ECM for SAP, Intelligent Capture for SAP, Vendor Invoice Management for SAP, Extended ECM for SuccessFactors, Extended ECM for Engineering, Digital Asset Management for SAP and others.