Intelligent Document Processing
Maximize operational efficiency with information capture, AI, and process automation
Overview
OpenText™ intelligent document processing solutions seamlessly integrate information capture, AI and machine learning, and process automation to extract actionable data and accelerate downstream workflows in line-of-business applications and process automation tools.
Key benefits of intelligent document processing
Bring together content, AI, and automation to efficiently drive your organization forward with faster processes, stronger information governance, and happier customers and employees.
-
Accelerate business processes at scale
Prevent costly errors and delays in critical processes by automating manual work with intelligent information capture and business process automation.
-
Increase employee productivity and job satisfaction
Simplify user experiences by automating repetitive tasks and integrating extracted data into applications that employees use on a daily basis, such as SAP® and Salesforce®.
-
Deliver streamlined, intuitive customer experiences
Delight customers with rapid response times, sentiment-based personalized interactions, and interactions with content-rich applications fueled by accurate data.
-
Strengthen compliance and information governance
Simplify compliance and document access—automatically classify, file, and archive documents using metadata from structured, semi-structured, and unstructured content.
-
Choose from flexible deployment options
Accelerate access to new capabilities with scalable solutions that can run off-cloud, in a private cloud, in a hybrid environment, or within a SaaS public cloud.
-
Reduce IT burden with automation
Free up IT resources by eliminating legacy processes that are hard to maintain, while leveraging continuous machine learning to train and improve capabilities over time.
Business impacts of intelligent document processing
-
Employee onboarding
HR staff handle files in multiple formats. Manual onboarding processes are slow and frustrating. Digitally capture and classify new hire data to enable quick searches and automated workflows, improving employee satisfaction, and boosting productivity.
-
Procure-to-pay process automation
Month-end closing activities must be fast and reliable. Manual invoice processing is time-consuming, error-prone, and hard to scale. Intelligent document processing helps teams spend less time on supplier payment runs and more on higher value tasks.
-
Sales-to-order process automation
Sales reps need to focus on selling. Entering sales information and chasing down missing customer data takes too much of their valuable time. Free their time by automatically capturing, classifying, and extracting data for automated CRM workflows.
-
Enhanced customer experiences
Consumer sectors face vast customer document volumes. Manual handling leads to errors and delays. Accelerate onboarding and enhance customer satisfaction by automating tasks and efficiently making actionable data accessible across people and systems.
Leaders trust OpenText
See how customers are succeeding with intelligent document processing.
See more success stories
Government-owned bank digitally transforms with OpenText solutions, saving over 2.4 million pages of paper and reducing time to approve projects
Learn more
Technology company automates invoice processing with OpenText™ Core Capture for SAP® Solutions, enabling a lean AP team to serve a fast-growing client base
Learn more
International insurance company builds omnichannel self-service capabilities, grows business with OpenText information management platform
Learn more
Award-winning South African bank automates client onboarding and banking operations with OpenText digital technologies
Learn moreExplore the components of the solution
Products
Optimize operational experiences with OpenText.
- OpenText™ Intelligent Capture Lower costs and speed business with intelligent document processing & automation
- OpenText™ Core Capture Transform content in the cloud to empower intelligent document processing
- OpenText™ Core Capture for SAP® Solutions Digitize incoming content and automate delivery to SAP ECC and S/4HANA processes
- OpenText™ Vendor Invoice Management for SAP® Solutions Streamline financial processes across all departments
- OpenText™ Core Capture for Salesforce®Capture documents and extract critical data to accelerate Salesforce processes
- OpenText™ AppWorks™ Automate and optimize business processes with a low-code development platform
- OpenText™ Magellan™ Text Mining Make sense of content, millions of pages at a time
Professional Services
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
- Accelerate the Information Management journeyConsulting Services
- Comprehensive Information Management services and resourcesExplore Professional Services
- Reduce time to value with rapid implementationPackaged Services
- Digitally capture physical records to preserve important dataDocument Capture Services
Intelligent document processing resources
What is intelligent document processing (IDP)?
Read the blog
