OpenText IDOL Semantic Search Tools
Semantic answers to search queries—powered by IDOL
Overview
Key benefits of Semantic Search Tools
AI question-answer bank
FAQs to the rescue
Our technology incorporates existing question-answer banks such as FAQs to answer queries using natural language processing.
Use existing knowledge banks for customer queries
Fact banks
Find facts faster
Find data from specific fields within a structured database to retrieve correct responses quickly.
Speed search results within structured data
Text passage extraction
Search documents when databases won’t do
If your FAQ or fact databases don’t hold the answer, OpenText™ AI Digital Assistant searches documents to find segments that best answer a user’s query.
Expand searches beyond databases and FAQs
Provide natural language answers in response to users’ queries
Take advantage of OpenText and partner services
Professional Services
Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
- Plan, govern, and execute your journey to IT value
IT Professional Services
Partners
Find the right solution, the right support and the right outcome.
- Helping customers solve their digital dilemmas
Partner programs
Training
Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
- Meet the demands of all types of users for effective adoption
Learning Services
- Get expertise as needed
Flexible Credits
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
- Explore ideas, join discussions, and network
OpenText Community for Micro Focus products
Leaders trust OpenText
See how customers are succeeding with Semantic Search Tools.
See more success stories
Cutting-edge racing team sets itself up for success with real-time analytics driven by powerful AI and machine learning through OpenText IDOL
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The power pair—IDOL and KeyView—deliver proven, precise search, analytical, and filtering capabilities for compliance and information governance
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