OpenText Extended ECM
Bridge information silos, improve processes, and strengthen governance
Overview
Why choose OpenText Extended ECM?
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Content and business process integration
Build bridges between the digital workplace and applications that power ERP, HCM, BPM, and CRM business processes to drive operational excellence.
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Comprehensive enterprise content management solution
Address the most complex industry or line-of-business use cases with a fully integrated portfolio of information management solutions.
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Enterprise-grade information governance
Leverage automated, defensible governance—from document generation and capture to archiving and disposal—that extends to applications, such as SAP®, Salesforce, and Microsoft®.
How Extended ECM can benefit businesses
Discover how connected content management platforms are changing the Information Management industry.
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Enhance efficiency and operational excellence
Automate tasks, simplify access, and improve collaboration to gain efficiency from both enterprise process applications and the enterprise content management system.
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Improve user adoption and productivity
Allow users to remain in the business applications they use every day, while providing a 360-degree view of both content and related processes from a single interface.
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Drive collaboration and informed decisions
Aggregate knowledge from across Microsoft Teams, business applications, and the integrated content management system for deeper insight into product, customer, supplier, or asset performance.
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Mitigate risk and govern more content
Utilize automatic classifications and metadata within a process and in the context of a related business object to reduce end-user errors.
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Deploy anywhere
Run anywhere with cloud-native software that can deploy on-premises, in a hybrid environment, or in the private cloud and extend with multi-tenant SaaS applications.
Features
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Document management
Securely captures, indexes, organizes, stores, secures, tracks, and disposes of documents to increase employee productivity, reduce storage costs, meet corporate mandates, and enhance information governance.
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Business Workspaces
Provides fast, simple-to-digest access to pertinent information and pre-built templates to quickly create new workspaces that organize content, data, people, and tasks related to a project, case, or specific business goal.
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Content applications, workflow, and automation
Minimizes the need for point solutions with a configurable framework to automate low-value or manual tasks, refocusing valuable resources on business goals.
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Enterprise applications integration
Bridges silos to ensure information flows seamlessly across business processes driven by enterprise applications, such as SAP®, SAP® SuccessFactors, Salesforce, Microsoft® 365, and Microsoft® Dynamics.
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Business process library
Reduces implementation efforts with easy-to-deploy, pre-configured solutions that improve productivity and time to value.
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Governance and protection
Provides a structured, automated, and transparent way to manage the critical enterprise information lifecycle, from creation to disposition.
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Document generation
Automates the creation of high-volume and complex documents with intelligent templates and metadata aggregated from enterprise applications, ensuring assembled documents are securely managed and available for business processes.
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Generative AI
Brings the power of generative AI and large language models (LLMs) to Extended ECM, putting chat-based conversational search, content discovery, summarization, and translation right at employees’ fingertips.
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Simple, turnkey and purpose-built X‑Plans
From delivering rich employee experiences to driving cross-functional operational excellence or securely exchanging information outside enterprise boundaries with partners, and customers, OpenText Extended ECM has a scalable X-Plan to fit any need.
X1 - Achieve compliant team productivity
X2 - Drive operational excellence
X3 - Bridge enterprise boundaries
Accelerate the value of Extended ECM
Add-Ons
Extend your content services platform with OpenText add-ons.
- Manage the lifecycle of controlled documents and compliance on a single platformOpenText™ Document Control
- Ensure excellence with an adaptable, pre-configured quality solutionOpenText™ Quality Control
- Execute and control all stages of project management to maximize outcomesOpenText™ Project Control
- Transform productivity with an AI-powered intelligent assistantOpenText™ Content Aviator
- Work smarter with content insightsOpenText™ IDOL
- Transform work with smarter, faster, and compliant automationOpenText™ AppWorks™
Integrations
Integrate enterprise applications with your content services platform.
- Drive efficiency by embedding content and collaboration into business processesSAP® Solutions
- Centralize the compliant management of digital employee recordsSAP® SuccessFactors®
- Enhance collaboration, automate processes, and maximize efficiency in SalesforceSalesforce®
- Elevate Microsoft Office® 365™ for smarter information managementMicrosoft Office 365
- Reduce sales cycles, optimize service, and build customer loyaltyMicrosoft® Dynamics 365™ Customer Engagement
- Simplify complex processes, mitigate risk, and optimize financial operationsMicrosoft® Dynamics 365™ Finance
- Access, create, & manage content directly through the ServiceNow user interfaceServiceNow
Industry Extensions
Enhance your content services platform with industry solutions and integrations.
- Control information across a project lifecycle to drive revenue and reduce riskOpenText™ Extended ECM for Engineering
- Simplify digital transformation for Public Sector with file and case managementOpenText™ Extended ECM for Government
- Bring therapies to market with efficiency and complianceLife Sciences
- Integrate PLM data with enterprise applications to improve operationsProduct Lifecycle Management
- Manage unstructured content related to assets and maintenance processesIBM Maximo
Deployment
OpenText offers deployment choice and flexibility for Extended ECM.
- Run anywhere and scale globally in the hyperscaler cloud of your choicePartnerships with Amazon Web Services, Google Cloud, and Microsoft Azure
- Accelerate cloud strategies with OpenText cloud expertsOpenText Private Cloud Managed Services
- Extend your teamOff-cloud, on-premises software, managed by your organization or OpenText
- Develop, connect, and extend your Information Management capabilitiesAPI from OpenText Developer Cloud
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
- Your journey to successOpenText Professional Services
- Drive deeper product adoption and richer engagementCustomer Success Services
- Accelerate the Information Management journeyConsulting Services
- Comprehensive Information Management services and resourcesExplore Professional Services
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
- Industry-leading organizations that enhance OpenText products and solutionsStrategic Partners
- Search OpenText's partner directoryFind a Partner
- Explore OpenText's Partner solutions catalogApplication Marketplace
Training
Accelerate knowledge and skills and build connections for insight and support.
- Meet the demands of all types of users for effective adoptionLearning Services
- Unlimited access to training with personalized tiers to fit your needsLearning Subscriptions
- Explore ideas, join discussions and networkOpenText’s forums
Leaders trust OpenText
See how customers are succeeding with Extended ECM.
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