Digital Experiences (DXM)

Digital Experiences

Achieve breakthrough engagement with one simple, powerful solution

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Overview

Provide highly personalized customer experiences on all your digital channels.

The Digital Experiences portfolio extends OpenText™ TeamSite™, the industry-leading content management solution, into broader capabilities, such as digital asset management, creative workflows, personalization, targeting and customer data. Through one comprehensive and composable omnichannel platform, Digital Experiences delivers a holistic approach to B2B, B2E and B2C experiences.

How OpenText Digital Experiences can benefit business

Discover the advantages of using OpenText Digital Experiences

  • Accelerate digital transformation at the right pace

    Use Digital Experiences as a set of modules or easily extend platform capabilities to modernize tech stacks at the right pace to meet business needs and objectives.

  • Deliver omnichannel brand consistency

    Manage content at component and segment levels to provide consistent experiences across customer lifecycles, channels and devices.

  • Empower all users

    Give business users, developers and creative teams access to tools and advanced capabilities that fit how they work with a composable UX designed for ease of use.

  • Leverage AI and machine learning

    Use artificial intelligence, machine learning and automated workflows to create and publish personalized, visually rich content without IT dependence.

  • Gain actionable customer insights

    Access and synchronize data to test content and audiences, then analyze performance based on KPIs, such as clicks, site interaction and targeted campaign results.

  • Obtain flexible, reliable performance

    Rely on a scalable platform typically running at 99.999% service level uptime with on-cloud and off-cloud options, including Kubernetes running on Google, AWS or Azure.

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