Customer stories
County of Los Angeles, Department of Human Resources
County of Los Angeles, Department of Human Resources, creates a digital ecosystem with help from OpenText
Challenges
- Paper-based documents made it difficult for employees to find information and support data-driven decision making
- Manual, paper processes lacked audit capabilities
- Storage and records management inefficiencies increased operating costs
Results
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Produced timely, verified audits and records management
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Estimated cost-savings of nearly $2.9 million per year
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Enabled strategic decision- making based on data
Story
Most populated U.S county tackles records management, audit requirements and data-based decision making.
When we collected the information, we analyzed the data and what came out of that was we realize that the county would save $2.9 million annually in just efficiencies and another close to $500,000 in storage only. Through OpenText Documentum, we’re able to meet each of those strategic goals.
About County of Los Angeles, Department of Human Resources
Los Angeles County, officially the County of Los Angeles, is the most populous county in the United States, with more than 10 million inhabitants as of 2017. The Human Resources Department is responsible for a countywide human resources program to ensure fairness and equity for employees and citizens seeking employment with the County.
